RECOGNITION

Since 2011, ABTECH has rapidly grown from 3 to 92 employees, along with a growing number of points of service. Chicoutimi, Quebec City, Laval, Moncton, Ottawa, Toronto, Boston and now New York.

With this growth came some organizational management challenges. ABTECH was looking for ways to maintain its employees’ engagement and support them through the upcoming changes.

As a result, the company initiated a continuous improvement process with Amélio in 2022.

Vicky Bérard, Human Resources Manager, ABTECH

With Amélio, the company can determine exactly what matters to employees and what is problematic, no matter what department they work in.

With the help of highly visual graphs and the option of segmenting results by department or location, for example, Amélio makes it easier to identify what needs to be focused on, and consequently the company can be more proactive than reactive.

Moreover, it also enables the company to develop and improve its internal human resources procedures.

Customized meetings are organized between human resources and managers to ensure they understand the results. Managers are thus assured of taking the actions that matters—those addressing their teams’ concerns.

Thanks to the tool and quickly accessible results, human resources can support all managers adequately, relaying salient data to the Board of Directors and guiding decision-making. This creates a robust climate of collaboration and minimizes silos, which are all too familiar with business growth.