Amélio for health and social services
You have thousands of employees across dozens of facilities. Do you know how your teams are really doing?
From one facility to the next: which unit is burning out, which shift is disengaging, and who is thinking about leaving the health network?
What your teams go through
Day, evening, night: every shift has its own reality
- Unit managers without a minute to spare
Between admissions, appointments and meetings, your unit managers are on site, but they don't have a minute to listen to their team.
- Overtime
When it becomes the norm, your employees pile up fatigue and watch their personal lives wear thin.
- Attendance
Whether absences drag on or presenteeism goes unnoticed, either way your team is running on empty.
- Succession and retention
Every departure weighs on the colleagues who stay, and on the quality of care and services.
- Psychosocial risks
Occupational health and safety obligations require you to assess and prevent them, in every facility.
One answer, day or night
Every unit manager receives
- 1Results already analyzed
No dashboard to decipher between two shifts.
- 2The two or three levers that matter
The ones that weigh most for their own team.
- 3A ready-to-use meeting plan
To talk it over with the team the very next week.
See every facility, every department, every job title
Amélio shows each group's results, or hides them when too few people have responded. Anonymity comes first.
The right information, at the right level of the organization
A reliable picture, tracked over time
Answer "how are our teams doing?" with indicators, not impressions. Compare your results with those of more than 750 organizations.
Compare facilities and job titles
Spot the facility or group that's disengaging, and focus your efforts where they'll make the biggest difference.
A ready-made action plan, no training required
Unit managers receive pre-analyzed results, more than 100 recommended actions, meeting plans and automated coaching. They feel supported, not evaluated.
A voice, in their language, on their schedule
Everyone responds by email, text message, QR code in the break room, kiosk or user code, in any of 29 available languages.
EngagementPerformance
From action plan to one-on-one meeting
Team results don't stay in a report. Amélio prepares each employee's meeting with their team's context: the goal, the topics to cover, the sensitive points.
See one-on-one meetings
✓A story close to our hearts
A large service organization, managers finally supported
At Québec City Jean Lesage International Airport (YQB), managers feared surveys would be used to evaluate how they managed. With Amélio, they found a tool built for them. Employee comments led to a concrete action plan, including a new break room, and the organization gained nearly 10 eNPS points.
“Managers saw HR as Big Brother and the surveys as a tool to evaluate their performance. Now they see Amélio as a real, everyday tool for them.”Sylvie Lavoie · Director, Engagement and Human Resources, Québec City Jean Lesage International Airport Read the YQB story →
absenteeism in the most engaged teams
safety incidents
turnover in high-turnover organizations
more employees who are thriving
Most engaged teams compared with least engaged teams. Source: Gallup, Q12 meta-analysis, 11th edition.
Every patient feels your teams' performance.
Across the network, every team carries an immense load. An annual review rushed through at the last minute helps neither the employee nor the patient.
Build the next generation for every unit
Each employee sees the skills to develop to reach the position they're aiming for, all the way up to unit manager.
See the development plan
Care and services that measure up, for every patient
360 feedback from colleagues and other professionals shows everyone what they do well with patients, and where to grow: interprofessional collaboration, shift-to-shift handoffs, communication with families.
See 360 feedbackSupport every team's performance, day and night.
Amélio connects performance management to each team's engagement results.
⌂Your organization
Adapted to your organization's structure
The big picture, without losing the detail
You manage dozens of facilities, several clinical and administrative departments, and thousands of people. Amélio organizes results according to your own structure, so each level sees what concerns it.
- Results by facility, department, service and job title
- Role-based access: every manager sees their own teams
- Integration with your human resources information system
A specialized mission, teams to protect
In a university hospital centre, an institute or a specialized institution, your clinical, teaching and research teams face different realities. Amélio measures them separately and helps you act on each one.
- Comparison between clinical, research and support teams
- Comment analysis to surface concrete pain points
- Follow-up after every reorganization or major change
Long-term care homes and human-scale network resources
In a private institution under agreement, leadership is close to the teams, but time is short. Amélio gives you a reliable reading and simple actions, with support from our team.
- Surveys by QR code or kiosk for staff without email
- Recognition cards to highlight the work of patient care attendants
- Support for your psychosocial risk prevention approach
§Quebec Law 27 · psychosocial risks
A prevention approach you can document
In Quebec, since October 6, 2025, institutions with 20 or more people must have a prevention program that includes psychosocial risks, with a joint health and safety committee. Amélio helps you:
- Measure workload, recognition, relationships and other risk factors, by facility.
- Prioritize actions with the joint committee, based on reliable data.
- Track progress over time and keep a record of your approach.
Protected data
Hosted in Canada, compliant with Quebec's Law 25 and the GDPR, SOC 2 Type 2 certified.
Data security →Union trust
Respondents' identities are kept confidential and anonymous, and results are presented by group, never individually. You can present the approach with complete transparency.
Anonymity and trust →What people in the health network ask us
Is Amélio suited to an organization with several thousand employees?
Yes. Results are organized according to your structure: facilities, departments, services, job titles. Each manager sees their teams' results, and leadership keeps the big picture. Amélio also integrates with your human resources information system.
How do you protect anonymity when filtering by job title?
Respondents' identities are kept confidential and anonymous. No result is displayed below a minimum response threshold: a small group is simply hidden, as in the network map example.
How do we reach evening, night and on-call staff?
The survey can be completed on a phone, at any hour, by email, text message, QR code posted in break rooms, kiosk or user code. No work email address is needed. Average participation among our clients is 85%.
Our unit managers are swamped. Is this one more task?
Quite the opposite. They receive their results already analyzed, recommended actions tailored to their team and a ready-to-use meeting plan. Automated coaching then supports them, with no training to organize.
See five more questions
We already run an organizational survey. Why change?
The survey is the easy part. The challenge is making sure every manager, often responsible for dozens of people, knows what to do with their results. Amélio gives them their team's action plan and automated coaching to carry it out. During a reorganization or a period of overload, a pulse survey checks on progress.
Where is the data hosted?
In Canada. Amélio complies with Quebec's Law 25 and the GDPR, and holds SOC 2 Type 2 certification. Details are on our data security page.
Does Amélio help meet psychosocial risk prevention requirements, such as Quebec's Law 27?
Amélio measures recognized psychosocial risk factors, helps prioritize actions and documents progress over time. Our advisors can also support your joint health and safety committee through the process.
Our purchasing goes through public tenders or a group purchasing organization. Is that an obstacle?
No. Whether the purchase goes through your institution or a group purchasing organization, by direct award or public tender depending on the contract value, it goes smoothly. In every case, our team provides the documentation your file requires: data security, hosting in Canada, SOC 2 Type 2 certification and compliance with privacy laws such as Quebec's Law 25.
Amélio measures engagement. What about our employees' performance?
Amélio also includes a performance management module: skills development to build the next generation for every unit, 360 feedback between colleagues and professionals, reviews and one-on-one meetings. Because it's connected to engagement results, managers evaluate each person with their team's context, rather than with an isolated score. See performance management.
Give every facility a voice
See how Amélio adapts to your structure, your shifts and your confidentiality requirements.
Book your demo →Not ready yet? , a 5-minute video.