Amélio for restaurants
Amélio tells you how your team is really doing, why people leave and what to do to keep your best, before they hang up their apron.
These things get said at the dish pit or on break, rarely in your office.
“I'm finishing my week, then I'm out.”
Your server tells you they're leaving by text message, an hour before Friday dinner service.
“I'm holding this place together on my own.”
They handle schedules, call-outs, complaints and inventory, but nobody asks them how they're doing.
“It's the front's fault again.”
As soon as a plate comes back or an order runs late, the kitchen blames the floor and the floor blames the kitchen.
“Nobody really showed me.”
You train someone, they leave, and you start over. Your service pays the price.
“It's always the same people who get the good shifts.”
Some roles always seem to get the best schedules, the best tips or the best weekends. Everyone else stays bitter about it.
Every departure costs you. Estimate the cost of turnover in your restaurant →
Your employees answer a short, confidential survey by text message, by email or with a QR code posted in the kitchen. No computer needed: a phone is enough, even on a busy night.
You see results by location, by role and by shift. Amélio analyzes and groups comments to show you your strengths, what's urgent and which teams are at risk.
Every manager gets an action plan for their team, and you, the owner, see the big picture. In a few seconds, a recognition card celebrates great work on a Saturday night.
An employee who feels heard stays longer, serves your guests better and lifts everyone around them. Amélio shows you what's really happening in each restaurant and tells you what to do to keep your best people.
Your employees answer in a few minutes on their phone, between two tables. You see engagement in the kitchen, on the floor and in management, location by location, and how it moves from one survey to the next.
See the engagement survey
Schedules, recognition, the relationship with their manager: Amélio ranks what matters most to your employees and what's working least. You put your energy where it will prevent the most departures.
See the engagement factors
Amélio reads your employees' comments and turns them into a few simple actions to take the very next week. Your manager doesn't have to guess, and you see who is making progress from one location to the next.
See the engagement diagnosticMost engaged teams compared with the least engaged. Source: Gallup, Q12 meta-analysis, 11th edition.
A server who stays but rushes through service, or an undertrained cook who slows down the line, costs you too, night after night, even if nobody quits.
From dishwasher to shift lead, every employee sees what they still need to learn to move up to the next role. You keep the people who want to grow.
See the development plan
Team results don't stay buried in a report. Amélio prepares each employee's meeting with their team in mind: the goal of the meeting, the topics to cover and the sensitive points.
See one-on-one meetings“Amélio gives us a clear view of what our employees are actually experiencing. In an organization with a large number of employees, it's essential to really understand their level of motivation, the work atmosphere and their concerns.”The Convivio team Cooperative founded in 1938
Heavy workloads, irregular hours, rude customers: in Quebec, Law 27 requires you to identify and prevent these risks, and occupational health and safety rules elsewhere expect much the same. Amélio gives you the full picture and keeps a record of your actions.
The survey is short and filled out on a phone, from a text message or a QR code. Across our clients, more than 85% of employees respond on average, because they see their answers lead somewhere.
Amélio was built with you in mind. We do the analysis for you, give you concrete ideas and our team supports you every step of the way.
Some departures are unavoidable, but many others come down to schedules that feel unfair, a lack of recognition or an overwhelmed manager. Those are exactly the causes Amélio brings to light.
Yes. Amélio works just as well for a single restaurant as for a whole network. A franchisee can use it in their own locations, and a franchisor can offer it across the network with an overall view.
On a small team, your employees know you could guess who said what, so they tell you what you want to hear. With Amélio, nobody sees an individual answer. And you're not left with results you don't know what to do with: Amélio suggests one or two actions to put in place the very next week, with the coaching to get there.
Pricing depends on the size of your organization. Check out the Pricing page, and compare it with the cost of a single departure using our turnover calculator.
Yes. No results are shown until there are enough responses, and nobody can combine filters to single out an employee.
Amélio also includes a performance management module: development plans to train every employee, from dishwasher to shift lead, team goals for consistent service at every table, reviews and one-on-one meetings. Because everything is tied to engagement results, the manager evaluates each person with their team in mind, not just with a score. See performance management.
With no commitment, an advisor shows you how Amélio helps your employees feel heard, and your managers know what to do.