Employee Engagement in Manufacturing Plants | Amélio

Amélio for manufacturing

What slows your plant down doesn't show up on any production board.

Between labor shortages, tariffs and automation, are your teams holding up from one shift to the next? Do your supervisors know how to lead them, and does the night shift still hear what leadership decides?

750+ organizations4.9 on Google29 languages
A production team in hard hats and safety vests talking in front of an assembly line
In Quebec, manufacturing plants have 14,900 vacant positions, about 12% more than a year ago.Source: Institut de la statistique du Québec

Every day, the same story

An ordinary day at the plant, as plant leaders describe it to us, almost word for word.

Three shifts, five signals nobody measures
  1. 6:00 a.m.Day shift
    Turnover

    “We trained two welders this spring. They left for the plant next door for an extra dollar an hour.”

  2. 9:30 a.m.Leadership meeting
    Stalled change

    “We're investing in automation, but the floor thinks we want to replace them with robots. The project is going nowhere.”

  3. 2:45 p.m.Shift change
    Supervision

    “My supervisors are excellent technicians. Nobody ever taught them how to manage people.”

  4. 11:00 p.m.Night shift
    Communication

    “Decisions never make it to the night shift. It lives in a bubble.”

  5. MondayHealth and safety committee
    Health and safety

    “They're asking me for a psychosocial risk plan. Where do I even start?”

The plants that get through uncertainty have one thing in common: they know what their floor is going through.

How Amélio works in a plant

From the first survey to each team's action plan, with no extra workload for HR.

1Everyone responds

Even without email or a computer

Your operators answer on their phones in a few minutes, in their own language. Responses stay confidential.

  • QR code on the bulletin board or at the time clock
  • Kiosk in the break room, text message, email for office staff
Amélio survey completed on a mobile phone, with results by theme
2You see every shift

See your people the way you see your production

You track the output of every line down to the minute. Amélio gives you the same visibility into what keeps those lines running: your people.

  • By site, department and shiftSpot the hot spot before it turns into a wave of resignations.
  • Psychosocial risksYou measure workload, support and recognition, the factors that matter for your psychosocial risk prevention obligations.
  • Comments analyzedAmélio groups comments by theme to bring the real causes to the surface.
Comparison of engagement results between groups in Amélio
3You know what matters

What really makes your people stay

Amélio cross-references how important each factor is to your employees with what they actually experience at work. You see where to act to make a real difference, and where not to waste your energy.

It wasn't the payA manufacturer was losing its refrigeration technicians to competitors paying $1 to $2 more an hour. The company realized that what really mattered to people was that they were fed up with working in a dirty, dusty place. By changing its work processes, the company saw its turnover rate drop quickly.
Importance and performance chart of engagement factors in Amélio
4Every supervisor knows what to do

An action plan for each team, ready right after the survey

No need to be an HR specialist. Every supervisor gets concrete actions for their team, plus guidance to carry them out at the next start-of-shift huddle.

Recommended actions and a ready-made action plan for a team in Amélio
5You track the impact

See whether it's working, without waiting a year

Results are tracked over time. A new line, a new shift, a technology shift: a pulse survey tells you whether the team is on board.

Engagement and indicators tracked over time in Amélio

Your production pace depends on how well every team performs.

On the floor, every point of productivity counts. Turnover hurts, but an employee who stays without proper guidance costs even more.

10,034occupational injury claims in 2024 in durable goods manufacturing in Quebec, the second-highest of all sectorsISQ, based on CNESST data
29%of manufacturing managers surveyed feel their team leads are advanced enough in communicationPwC and The Manufacturing Institute
Vision and strategic pillars in Amélio, with each team's progress on its goals

Keep the pace without sacrificing quality or safety

Every team and every shift has clear targets for productivity, quality and health and safety.

See goals and priorities
Career path in Amélio: from onboarding to expertise, with the skills required to reach the next level

Build up every operator's know-how

Each operator sees where they stand, from onboarding to expertise, and which skills they still need to master to reach the next level.

See the career path
Two Contrôles Laurentide employees in safety gear at an industrial facility
Success story · Contrôles Laurentide

Turnover cut in half while doubling the workforce

6.7%turnover, down from 16% at the start
475employees in 2024, up from 200 in 2019
“Thanks to the visibility Amélio gives us and the strategies we roll out every quarter, we now offer an extraordinary employee experience.”
André Amyot · Vice President, Talent and Culture, Contrôles Laurentide
−63%fewer safety incidents
−32%fewer quality defects
−78%less absenteeism

Most engaged teams compared with the least engaged. Source: Gallup, Q12 Meta-Analysis, 11th edition.

From the shop floor to the boardroom

Everyone gets what they need to act

Health and safety committee

Psychosocial risks, finally measured

Occupational health and safety rules increasingly require employers to identify and prevent psychosocial risks. In Quebec, Law 27 makes it mandatory. Amélio gives you the indicators, the follow-up and the documentation to meet these requirements.

Your obligations under Quebec's Law 27
Amélio guide: Quebec's Law 27, what you need to have in place

Your next big shift will go through your people

Measure buy-in before, during and after the change, spot resistance where it starts and adjust your communication in real time.

Change management advisory →

What plant leaders ask us

Our operators don't have email. How do they respond?

They respond by QR code, by text message, at a kiosk set up in the break room or with a personal code. The survey takes a few minutes on a phone.

We have several plants and three shifts. Is that manageable?

Yes. Results can be read by site, by department and by shift, all in a single dashboard.

We're unionized. Will the union block the process?

The survey is confidential and aims to improve the workplace. Many organizations choose to inform the union from the outset and walk them through the process: that's often what makes it succeed.

Our team leads aren't HR specialists. What will they do with the results?

They get simple, concrete recommendations for their team, with guidance to take action. They don't need to be specialists.

See the other four questions

We already run a survey once a year. Why change?

You don't need to survey more often. What matters is what your survey changes on the floor. Amélio gives every supervisor their team's action plan, shift by shift, with automated coaching to carry it out. If a change comes up mid-year (a new line, a new shift), a pulse survey tells you whether it's working.

Isn't “happiness at work” a bit soft for a plant?

We're not talking about happiness, we're talking about safety, quality and retention. The most engaged teams have fewer incidents, fewer defects and fewer absences, according to Gallup's meta-analysis.

We're required to assess psychosocial risks. Can Amélio help?

Yes. The diagnostic measures psychosocial risk factors and documents your actions. In Quebec, this is what Law 27 requires. See also our psychosocial risk advisory services.

Amélio measures engagement. What about our employees' performance?

Amélio also includes a performance management module: productivity, quality and safety targets for every team and every shift, a career path to build up each operator's know-how, reviews and one-on-one meetings. Because it's connected to engagement results, managers evaluate each person in the context of their team, rather than with an isolated score. See performance management.

Disengaged people hurt the quality of your production and your yields.

You can launch your diagnostic now. Let's talk about your plant.

Diagnose my plant →

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